Privacy Policy

At Scent Zone BD, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, address, phone number, and email collected during order placement or registration.
  • Payment Information: Payments are processed by third-party gateways; we do not store your complete payment details.
  • Usage Data: Browsing activity, cookies, and order history to help us improve your shopping experience.
  • Payment Information: Payments are processed by third-party gateways; we do not store your complete payment details.

2. How We Use Your Information

  • To process and deliver your orders.
  • To provide customer support and handle returns or refunds.
  • To send promotional offers and updates (only if you have subscribed).
  • To improve website functionality and security.

3. Sharing of Information

We do not sell or rent your personal data. However, limited information may be shared with trusted service providers (e.g., courier or payment gateway) solely to complete your order or comply with legal obligations.

4. Cookies

Our site uses cookies to enhance your experience and remember your preferences. You may disable cookies from your browser, but some features may not function properly.

5. Data Security

We use industry-standard security measures to protect your data. However, no system is 100% risk-free, and you use the website at your own discretion.

6. Your Rights

You can request access, correction, or deletion of your data by contacting us at [email protected].